Privacy Policy

Effective Date: August 30, 2024

Ora Labs, Inc. ("we," "us," or "our") operates the website ora.ai (the "Site"). We are committed to protecting the privacy of our users ("you," "your"). This Privacy Policy outlines the types of information we collect from you, how we use it, and your rights regarding that information.

1. Information We Collect

We collect the following personal information from you:

  • Names
  • Email addresses

We also collect certain information automatically through the use of analytics tools and cookies as described below.

2. How We Collect Information

Directly from You: We collect personal information when you voluntarily provide it to us through forms on our Site, such as when you sign up for newsletters or request more information about our services.

Automatically: We use cookies and other tracking technologies to collect information automatically when you visit our Site. This includes data such as your IP address, browser type, and usage patterns.

Through Third-Party Integrations: If you choose to integrate Ora with third-party services such as Slack, we may collect additional information necessary to facilitate this integration. This could include data related to your Slack workspace, user information, and communication metadata.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Improving Services: To understand how our users interact with our Site and to improve our offerings.
  • Marketing: To send you promotional materials that we think may be of interest to you.
  • Customer Support: To respond to your inquiries and provide customer support.

4. Sharing of Information

We do not share your personal information with third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us understand how you use our Site. You can control the use of cookies through your browser settings.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Since the data retention period is unspecified, we periodically review the data we hold and securely delete it when it is no longer needed.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request access to the personal information we hold about you.
  • Right to Delete: You have the right to request that we delete your personal information.

To exercise these rights, please contact us at hi@ora.so.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee its absolute security.

9. Children's Privacy

Our services are not directed to children under the age of 13 (in the U.S.) or 16 (in the EU), and we do not knowingly collect personal information from children.

10. International Data Transfers

We do not transfer your personal information outside of the United States or Europe.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Ora Labs, Inc.

Email: privacy@ora.so

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